Completing KYC on the Galileo Marketplace

Completing KYC on the Galileo Marketplace

Note: KYC (Know Your Customer) verification is mandatory to perform any buying or reselling activity on the Galileo marketplace.
Please follow the steps below to initiate your KYC process
  1. Visit Galileo Protocol Login page and login to your account. If u have not signed up already, visit this Create an account with Galileo marketplace guide to sign up.
  2. Click on the "Connect wallet" button on top right, and connect your registered wallet address, in case if u feel any issues in connecting wallet, visit this troubleshooting guide for help, 

  3. Click on your profile icon at the top right to access additional options.
  4. Select "My Profile" from the menu.
  5. If you haven't completed the KYC process, you'll see the option to "Initiate KYC." Click on it to begin.
  6. Once clicked on "Initiate KYC" option, and Your wallet will ask for a signature, Confirm the signature process. This does not involve any gas fees, or nor is a transaction
  7. Next you should see a widget popping up to take you through the KYC process.
  8. Follow the guide as prompted in the widget.
  9. Complete the process according to the instructions provided.
  10. Upon completion, the widget will ask for your consent to submit KYC information to Galileo Protocol.
  11. With your consensual submission, the KYC process will be completed and you should see your updated KYC status.
  12. If u see your KYC state as pending, you can get back to check the status after sometime.
  13. If the KYC status is failed, you can try to attempt again by clicking on the same KYC option

    • Related Articles

    • How to become a seller on Galileo Marketplace?

      To become a seller on the Galileo Marketplace, please adhere to the following steps: Register with Galileo Marketplace Visit app.galileoprotocol.io. Sign up for the marketplace by providing the necessary details. Visit the Seller Registration Page: ...
    • Listing your Products in the Marketplace

      Listing is where you add your product details and make it available for buyers. Log In Access the Galileo Marketplace by logging in at app.galileoprotocol.io using your credentials. Access the Product Listing Section From the dashboard, click on the ...
    • Seller fees explained

      Selling on the Galileo Marketplace involves no setup or initial fees. Instead, we implement a referral fee system. Referral fees are a percentage of the item price, collected from the seller's earnings only after a successful sale. The referral fees ...
    • Getting started with your seller account

      To request a seller account on the Galileo Marketplace, you must first register at app.galileoprotocol.io. Once your registration is submitted, the Galileo Protocol team will review and approve your request. Upon approval, you will gain access to the ...
    • Update your seller account password

      Updating your seller password every 45 days is a good practice, you can follow below steps to update your seller account password Login to your seller account on Galileo Marketplace Click on the gear icon on the top right to view more options. Select ...